INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the product images on our website are accurate representations of what you will receive. However, slight variations in color may occur due to lighting and screen settings.

Where can I view my sales receipt?

After placing an order, you will receive a confirmation email with your sales receipt. You can also access your order history and invoices by logging into your TryFAM account.

Will you restock items indicated as “out of stock?”

We strive to restock popular items as quickly as possible. If a product is out of stock, you can sign up for restock notifications on the product page, and we will notify you when it becomes available.

Where can I ship my order?

We currently ship to United States. Please check our shipping policy for more details on delivery times and international shipping options.

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